1/5/2024 0 Comments Quip refill shippingYou’ll be working in a high energy, fast-paced environment helping us make oral care simple and effective! Organized and diligent in following up on action items, cataloging issues, and contributing to program initiatives Strong passion for customer happiness, retention, and service quality Strong people skills - you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction Prior experience providing customer service in an eCommerce business is a plusįamiliarity with customer service tools (Zendesk, Salesforce, Dialpad, etc)įlexible for weekend and holiday shifts along with 30-40 hour workweeks, dependent upon business need Maintain expert-level knowledge of all quip processes and procedures.Īttend all required meetings and training sessions.ġ+ years of customer care or support experience This role requires 30-40 hours per week from October 3 through December 31, 2022.Īt the end of the seasonal time frame (maximum 90 days), candidates may be offered the opportunity to join quip full-time.Įffectively respond to customer inquiries via email and chat to ensure that all customers have a unique and memorable experience at every touchpoint with the brand.Įnsure you are always up to date on huddle topics, training resources, product updates, changes in SOPs, etc.Ĭonsistently maintain productivity and quality expectations by reaching daily case solve goals and following operational SOPs. You must be passionate about changing the healthcare experience and making it a differentiator for quip.Ĭurrent states currently eligible for hire:Īlabama, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Dakota, North Carolina, Oklahoma, South Dakota, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. You will also master internal customer experience and CRM tools and ensure the voice of our customers is heard. You will become an expert on our product offerings and subscription models to provide expert advice and troubleshooting to our customers via email and chat. The ideal candidate will ensure our customers and community receive the highest quality support and customer experience. At quip, we design and deliver delightful products and services that keep your mouth healthy.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |